Forum Discussion

Steel Contributor

Dec 22, 2016

Solved

Two-step verification suddenly required for mail apps?

Enjoying the quiet here at the end of the week before the holidays, when out of the blue a user gets this message in Mail on their iPhone: They're currently unable to send or receive emails f...

exchange online

office 365

Andres Sichel
Dec 27, 2016
Hey, i had the same issue. I had wrote my experience on my Blog page. It's German but it may helps:

http://asichel.de/2016/11/09/office-365-exchange-online-active-sync-device-in-quarantaene/

Andres Sichel

Copper Contributor

Dec 27, 2016

Hey, i had the same issue. I had wrote my experience on my Blog page. It's German but it may helps:

http://asichel.de/2016/11/09/office-365-exchange-online-active-sync-device-in-quarantaene/

Stephan Swinford

Steel Contributor

Dec 28, 2016

Thanks. I checked the device quarantine and this users's device, along with several others, had managed to find their way into the quarantine. I used the PowerShell commands from your blog to verify that the user's device actually did get removed from the quarantine.