Forum Discussion

Stephan Swinford's avatar
Stephan Swinford
Steel Contributor
Dec 22, 2016
Solved

Two-step verification suddenly required for mail apps?

Enjoying the quiet here at the end of the week before the holidays, when out of the blue a user gets this message in Mail on their iPhone:   They're currently unable to send or receive emails f...
exchange online
office 365
  • Andres Sichel's avatar
    Andres Sichel
    Dec 27, 2016
    Hey, i had the same issue. I had wrote my experience on my Blog page. It's German but it may helps:

    http://asichel.de/2016/11/09/office-365-exchange-online-active-sync-device-in-quarantaene/
Andres Sichel's avatar
Andres Sichel
Copper Contributor
Dec 27, 2016
Hey, i had the same issue. I had wrote my experience on my Blog page. It's German but it may helps:

http://asichel.de/2016/11/09/office-365-exchange-online-active-sync-device-in-quarantaene/
  • Stephan Swinford's avatar
    Stephan Swinford
    Steel Contributor
    Dec 28, 2016

    Thanks. I checked the device quarantine and this users's device, along with several others, had managed to find their way into the quarantine. I used the PowerShell commands from your blog to verify that the user's device actually did get removed from the quarantine.