Forum Discussion
mishaqit
Oct 12, 2022Copper Contributor
stop emails from shared mailbox saving in users sent items
how i can stop sent item from shared mailbox saving on the user ( Primary ) email
from Admin center - shared mailbox , we just allow ( Copied to mailbox )
- Dan_SnapeSteel ContributorI don't believe you can, there will always be a copy in the sent items for the user sending the message. From my understanding the only control you have is whether the item also appears in the Sent items of the Shared Mailbox.
https://techcommunity.microsoft.com/t5/exchange-team-blog/want-more-control-over-sent-items-when-using-shared-mailboxes/ba-p/611106