Forum Discussion
RobertNewnham
Jun 07, 2024Copper Contributor
Some emails sending as plain text after migration to Exchange Online
I've migrated many customers from IMAP email accounts to Microsoft Exchange Online accounts. It usually works very well. I've had two customers who have had issues with regards to some emails being s...
origlcinner
Jul 28, 2025Iron Contributor
Check the email-related settings to ensure the format is HTML. If the issue persists, check whether the third-party gateway has modified the email headers.