Forum Discussion
gataz
Dec 13, 2021Copper Contributor
SMTP relay emails goes to spam
Hi all. Could anyone help me to find a solution in my case. We use an SMTP relay to send emails from an internal application to our clients (invoices and other documents). Part of the documents goes...
Adir_Moshe
Dec 14, 2021Brass Contributor
Hi gataz
More details required to investigate why the mails marked as spam.
You should check the full header at :
https://mha.azurewebsites.net/
If you have configured SPF and it presented as configured well in the Microsoft Message Analyzer so the problem could be the Subject / Text in the mail sent by the SMTP relay.
More details required to investigate why the mails marked as spam.
You should check the full header at :
https://mha.azurewebsites.net/
If you have configured SPF and it presented as configured well in the Microsoft Message Analyzer so the problem could be the Subject / Text in the mail sent by the SMTP relay.
gataz
Dec 14, 2021Copper Contributor
Hi Adir_Moshe
I have tried to use this site to check header, but I can't find any useful information there. Header says that spf=pass, Spam Confidence Level 1 (which could indicate, that email don't looks like a spam message).
Thanks.
- Adir_MosheDec 14, 2021Brass ContributorCould you please go ahead and try change the Subject and Text that sent using the SMTP ?
For example "Scan from printer" subject can be marked as spam.- gatazDec 14, 2021Copper ContributorI can't, because this email should be sent to our customer. So the only thing I can send is invoice.