Forum Discussion

Iron Contributor

Feb 19, 2017

Solved

Small issue with retention policies

So using the default retention policy on office 365. The default retention tag is the one that says archive after 2yrs. But that doesn't seem to have applied or at least doesn't seem to be working. ...

exchange online

office 365

NunoAriasSilva
Feb 19, 2017
Hi Jeff,

I agree with Vasil, is your mailbox an E3 with Archive activated ?

Jeff Williams

Iron Contributor

Feb 19, 2017

VasilMichev. Yes, it just felt like a retention policy sort of thing to me. I suppose it is pretty user specific at that point though. Maybe a user does not really want to use the archive folder. Anyway, this answer the question about what is going on.

Thanks

NunoAriasSilva

MVP

Feb 19, 2017

If you have licences and option you should activate Archive. You can change the retention to 5 years for example and it's enough time to have mail available offline.

Adnan Rafique
Copper Contributor
Feb 20, 2017
my question is why would you want to have your 5 years of email available offline? is there a business requirement for that?
- NunoAriasSilva
  MVP
  Feb 20, 2017
  Hi Adnan, just a sugestion, a lot of my clients has realised that 2 years in offline is not enought and they have realized that 5 years is the medium requested by the users.
  The 2 years default retention will fit almost all organizations, but the 5 years change is a medium of the organizations that I have worked.
  - VasilMichev
    MVP
    Feb 20, 2017
    Well, for what it's worth, there's an ongoing debate on the Exchange list whether we even need archiving at all now that we have 100GB primary mailboxes.