Forum Discussion
Jeff Williams
Feb 19, 2017Iron Contributor
Small issue with retention policies
So using the default retention policy on office 365. The default retention tag is the one that says archive after 2yrs. But that doesn't seem to have applied or at least doesn't seem to be working. ...
- Feb 19, 2017
Hi Jeff,
I agree with Vasil, is your mailbox an E3 with Archive activated ?
Muditha
Feb 19, 2017Iron Contributor
Yep, agree with Vasil. As Nuno asked, is Archive enabled for the user? If Archive isn't enabled, then the retention tag will not work. User mailbox has to have an Exchange Online Plan 2 license (included with E3 and E5) or Exchange Online Plan 1 with Online Archiving add-on license added in order to enable online archiving.