Forum Discussion
Shared mailbox in tenant without Exchange online license
I have a tenant with a single Exchange Online (Plan 1) mailbox and a shared mailbox that was forwarded to an external address. This worked fine until the Exchange Online mailbox was remove and only a...
Yes, you will need at least one Exchange license, otherwise the Exchange workload as a whole will get deprovisioned. The shared mailbox itself does not need a license, generally speaking.
- Hi Vasil, thanks! That is interesting; never knew this.
I cannot find written sources about this, do you have some references on this behaviour? I have to register it in our procedures.- Reference for what, that you need a license in order to use the service? 🙂
- Yes, or put differently, that you cannot use shares mailboxes without at least one Exchange Online license.
