Forum Discussion
Solved
Shared Mailbox can have a password and login enabled without license
I'm very much aware of the license requirements for Shared Mailboxes in Exchange Online and for all Shared Mailboxes we always give licensed users access to them. If we need to login to the actual sh...
This "feature" has been around for years, but despite probing Microsoft numerous times about it, we haven't received a clear answer. Until we do so, assume that it's unsupported, and that it breaks the license agreement.
Applications should still be able to access the mailbox via delegate/impersonation permissions.
Unlike Outlook, native iOS mail app apparently doesn't support Shared Mailboxes. That person does have a license for her own User Mailbox, but she needed to also use that Shared Mailbox. I contacted Microsoft, and they enabled login/password for just that one Shared Mailbox to make it work with iOS. If any licenses were broken, Microsoft broke it, not me. YMMV.