Forum Discussion
Shared mailbox auto delete not occurring for 2nd or 3rd user
Shared outlook home and business 2019 email address that 3 staff have access to isn’t syncing the subfolders properly We will call the staff members, No 1, No 2 and No 3. When some email arrives th...
It's very likely that you are seeing another issue caused by the local cache. Easiest way to check on this is to have all users work with OWA for a while, with Outlook closed. Try and delete a message via OWA, see how long it takes for the other users to see the changes. Keep in mind that OWA does not always automatically refresh the list of messages in a shared mailbox, so you might have to hit F5.
