Forum Discussion
shared mailbox - inbox partly in subfolder
I have a shared Mailbox. In this Mailbox some subfolders were automaticall created. The incoming Mail goes to three different folders by random, or at least I do not see why some mails are goint ...
check the messagetracking in exchange admin center to see what is happening with the mails.
or copy and paste the email headers into mxtoolbox header analyzer to see.
check for rules on the mailbox, can be done in outlook client or via powershell.
get-inboxrule -identity "mailboxname"
if there is no reason for these sub folders to exist delete them and send a test email to see if it lands in the inbox.
or copy and paste the email headers into mxtoolbox header analyzer to see.
check for rules on the mailbox, can be done in outlook client or via powershell.
get-inboxrule -identity "mailboxname"
if there is no reason for these sub folders to exist delete them and send a test email to see if it lands in the inbox.