Forum Discussion
JBILLEY
Mar 31, 2023Copper Contributor
Sending mail by shared mailbox on smartphone
Hello everyone, In the context of a request to create a shared mailbox for a population of users, I would like to explain my problem: We have created shared mailboxes in our local Exchange ser...
Simo_baz
Apr 04, 2023Brass Contributor
hi,
you cannot use a shared mailbox as a primary mailbox on your mobile phone. Only as an additional mailbox.
you can try using IMAP:
IMAP Settings:
Server Type: IMAP - SSL Encrypted.
Port: 993.
Email Address: email address removed for privacy reasons.
IMAP Server: outlook.office365.com.
User Name: email address removed for privacy reasons\shared-mailbox-alias (Syntax: user\shared-mailbox)
Password: user's password.
you cannot use a shared mailbox as a primary mailbox on your mobile phone. Only as an additional mailbox.
you can try using IMAP:
IMAP Settings:
Server Type: IMAP - SSL Encrypted.
Port: 993.
Email Address: email address removed for privacy reasons.
IMAP Server: outlook.office365.com.
User Name: email address removed for privacy reasons\shared-mailbox-alias (Syntax: user\shared-mailbox)
Password: user's password.
- JBILLEYApr 04, 2023Copper Contributor
Hi Simo_baz,
Thanks for your answer !
My shared mailbox is not on O365. So, my IMAP server is not the same and it doesn't work with my server.
This system ask me a STMP server too, and when I try to enter my server it doesn't work. My Port is maybe wrong. Which Port I must try ?
- Simo_bazApr 17, 2023Brass ContributorWell that depends on the mailbox hosting provider you can look those settings up via bing or google by simply typing "provider name imap smtp port"