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joseparra's avatar
joseparra
Brass Contributor
Aug 06, 2021
Solved

Rule based on alias in a shared mailbox

Hi, I have a shared mailbox with a lot of folders and subfolders. This shared mailbox will receive emails from the organization and also from external senders. I need to define rules to move the inb...
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office 365
  • joseparra's avatar
    joseparra
    Aug 06, 2021

    Hi again,

     

    I've finally found the solution, which consists on accessing the outlook portal from https://outlook.office365.com/  instead of https://outlook.office365.com/ecp/ 

    From the first mentioned portal, more options to create rules are showed. In my case I've used the condition "Messages header includes" and the alias as value. As the alias is in the header, the rules work as expected.

     

    Thank you!!

     

    Jose

     

joseparra's avatar
joseparra
Brass Contributor
Aug 06, 2021

Hi again,

 

I've finally found the solution, which consists on accessing the outlook portal from https://outlook.office365.com/  instead of https://outlook.office365.com/ecp/ 

From the first mentioned portal, more options to create rules are showed. In my case I've used the condition "Messages header includes" and the alias as value. As the alias is in the header, the rules work as expected.

 

Thank you!!

 

Jose

 

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