Forum Discussion
Retaining messages beyond retention period
Any suggestions on how to store messages that fall outside the retention period stated in the retention policy? I know that sounds counterintuitive (retention periods exist for a reason) so let me p...
Which location are you using the retention policies from? If you're using the Exchange MRM retention policies, the default MRM retention policy includes a tag of never delete. The user just right clicks the message and assigns that tag to the message. This message stays in the mailbox though. There's no native option to delete a message but keep it somewhere else (unless you use an archive mailbox). I would recommend that if the message is required to be kept, you keep it in the mailbox, rather than export it. You will lose track of items if you start exporting messages and storing them elsewhere
- Thanks Dan and I agree I would want to keep it in the mailbox. This is an interesting approach and one I will consider. Unfortunately we are going down the M365 data lifecycle policies but if this is the only approach to get the result I'm looking for I'm willing to move to the Exchange MRM policies. Thanks for the suggestion!
