Forum Discussion
keshavadmin
Oct 04, 2020Copper Contributor
Restrict mobile access to email for specific users
I would like to block mobile access to emails for specific users in my organization. This includes the native mail app on the phone, any other mail app on the phone (including Outlook), as well as an...
lance-aughey
Oct 05, 2020Iron Contributor
To expand on what @hidmov suggests, you'll also want to "Disable Exchange ActiveSync" and "Disable OWA for Devices" under the Mobile Devices Section (via EAC). If you're using the New EAC, the language is a bit different, but the process is the same.
- keshavadminOct 05, 2020Copper Contributorlance-aughey
So, if I’m not wrong, this allows me to:
1. Block Outlook Web App access on mobile
2. Block Outlook App access on mobile
3. Block Native Mail App access via Exchange Active Sync (Can they still use IMAP or POP for this?)
4. Allows them access to Outlook Web App on a PC.
5. Allows them access to Outlook Desktop app.
Please suggest if this is the case. It seems to be my ideal situation.- Dean_GrossDec 01, 2020Silver Contributor
keshavadmin An alternative approach would be to use Sensitivity Labels and DLP policies to block the access to sensitive information while providing access to other information. This would be a much better user experience and would provide many other benefits.
- lance-augheyOct 05, 2020Iron ContributorAccess to IMAP/POP are managed through EAC the same as the other protocols -- enable/disable as you wish. The only thing to note is #4 (and #5)...as I understand it, if you disable Outlook Web App, it prohibits the user from opening Outlook via a browser, regardless of whether or not it's Mobile or Desktop.