Forum Discussion

Copper Contributor

Feb 10, 2017

Solved

Requesting a review of a blocked link - Safe Links Advanced Threat Protection

We receive several emails from companies that use a particular click counting service that appears to have been flagged as malicious by Advanced Threat Protection. Is there a way for me to request th...

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VasilMichev
Feb 10, 2017
Yes, read the last item in the FAQ here: https://technet.microsoft.com/en-us/library/mt789012(v=exchg.150).aspx

Well, read the whole FAQ, it's great! :)

Matt Leathes

Copper Contributor

Feb 28, 2018

Same question from me please - got a link that no other phishing/malware-check is reporting as being a problem and we're pretty sure the email's provenance is good... but no way we can see of reporting/checking with Microsoft to find out why it's being flagged.

GA-Robert Woods

Copper Contributor

Mar 15, 2018

You can add them to a whitelist that will not get rewritten

https://support.office.com/en-us/article/set-up-a-custom-do-not-rewrite-urls-list-using-office-365-atp-safe-links-35dbfd99-da5a-422b-9b0e-c6caf3b645fa

Jonathan Hammer
Copper Contributor
Mar 15, 2018
The whitelist is only good for the organization you admin for. The solution we are seeking is across all of Office 365 and Outlook.
- GA-Robert Woods
  Copper Contributor
  Mar 15, 2018
  Understood, and I agree, it would be great to have a place to refer the companies I have to whitelist to for larger resolution with MS as a whole.
  - Catalin Mircea Streang
    Copper Contributor
    Jul 31, 2018
    Hi Microsoft,
    
    Do you have any updates on this ? It would be efficient, office 365 wise, to have a place where to submit safe links false positives.
    
    Thanks in advance!