Forum Discussion
Requesting a review of a blocked link - Safe Links Advanced Threat Protection
Yes, read the last item in the FAQ here: https://technet.microsoft.com/en-us/library/mt789012(v=exchg.150).aspx
Well, read the whole FAQ, it's great! :)
Sorry to resurrect a dead thread, but we are having the same problem as Jimmy with ATP "Safe Links" reporting a legit website as dangerous/malware/phishing. I have searched but have not found a place to report and resolve this false positive? Any ideas?
The site is not flagged by SmartScreen in Edge, so I'm unable to file a report there. The warning only appears in Outlook.com and Office 365 when a link to our site is clicked.
Thanks for any pointers!
Jonathan
You can add them to a whitelist that will not get rewritten
https://support.office.com/en-us/article/set-up-a-custom-do-not-rewrite-urls-list-using-office-365-atp-safe-links-35dbfd99-da5a-422b-9b0e-c6caf3b645fa
The whitelist is only good for the organization you admin for. The solution we are seeking is across all of Office 365 and Outlook.
Understood, and I agree, it would be great to have a place to refer the companies I have to whitelist to for larger resolution with MS as a whole.
- On a similar note, it would be useful to know how to flag a link as being 'unsafe' - we've had a spate of emails recently that contain links that are clearly phishing for the user's O365 login but which are not being picked up by ATP
