Forum Discussion
AtanasM
Jun 27, 2022Iron Contributor
Remote Server returned '554 5.4.14 Hop count exceeded - possible mail loop
When sending an email between two domains from different organizations, but belonging to the same On Prem Server, is coming NDR with the error "Remote Server returned '554 5.4.14 Hop count exceeded -...
JiriPretsch
Copper Contributor
AtanasM Hi! Please, do you have solution for this problem? Im resolving the same issue 😕
AtanasM
Jan 17, 2023Iron Contributor
JiriPretsch please check the article below:
https://learn.microsoft.com/en-us/exchange/troubleshoot/mailflow/hop-count-exceeded-possible-mail-loop
https://learn.microsoft.com/en-us/exchange/troubleshoot/mailflow/hop-count-exceeded-possible-mail-loop