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Redirect mail to a shared mailbox subfolder
Hi, I want to ask if it is possible to automatically move new mails for a shared mailbox to a subfolder within that same mailbox, e.g. shared mailbox abc@dot.com gets a mail from def@sff.com than th...
Hi, you can add rules to a shared mailbox as shown in the following - https://support.office.com/en-gb/article/add-rules-to-a-shared-mailbox-b0963400-2a51-4c64-afc7-b816d737d164
I'd personally not do it this way though and I'd keep the same number of Shared Mailboxes. There is no reason to specifically reduce the number of Shared Mailboxes in Exchange Online as you do not require licences for these mailboxes.
As for the second question, there is no direct way to migrate public folders to shared mailboxes. You can do a public folder migration though or setup public folder coexistence within your hybrid environment.
Login into Office 365 Admin portal.
Expand Groups and select Shared mailboxes.
Double click on the shared mailbox you want to change.
Click Edit at the right of the Sent items row.
Change the settings then Save and close the dialog.
