Forum Discussion
Zoltan Bagyon
Oct 29, 2016Steel Contributor
Rebuild search index of a mailbox in Exchange Online
This was something new for me and couldn't find such a post here, so hereby I'm sharing the experience. One of our users showed me that there are some emails in her mailbox which can't be found b...
Jul 15, 2017
Hi Paul,
Have you tried to reconfigure a new Outlook Profile ? Has the problem is only in one PC ?
Do you have the problem in Search on OWA ?
Maybe just the search on local PC.
Paul Christel
Jul 16, 2017Copper Contributor
Thanks forthe suggestion to try OWA. The issue is present in OWA which seems to exclude the Outlook desktop application and ost as the culprit.
- Paul ChristelJul 17, 2017Copper Contributor
Interestingly, I let the oct compact process run to completion over the weekend and rebuilt the index. Now, the Outlook client seems to be properly returning search results. However, in OWA, it is still an issue.
Paul