Forum Discussion
Rebuild search index of a mailbox in Exchange Online
It appears that this is what needs to be done to our EOL server, but as I am not familiar with the New-MoveRequest command, I want to make sure I'm not about to do something wrong. We've been fully migrated from a local Exchange Server to EOL for quite some time now. I don't want to move our mailboxes anywhere or cause any issues. I just need to repair what appears to be an indexing issue affecting a user's mailbox search functionality (specifically my own mailbox).
Thanks in advance for you assistance and or reassurance that the highlighted steps are correct in this scenario.
Paul
It's not that scary, try it :) Simply run the cmdlet without any other parameters:
New-MoveRequest -Identity you@domain.com
- Paul ChristelJul 15, 2017Copper Contributor
Thanks for the affirmation. I ran the process without incident, but it unfortunately did not resolve the search issue I am having. I tried compacting the ost from without Outlook to see if that might resolve the issue, but it didn't seem to make any progress after 12 hours of running. Not sure if this duration is typical or not.
- VasilMichevJul 15, 2017MVP
You can always open a support case.
- Jul 15, 2017
Hi Paul,
Have you tried to reconfigure a new Outlook Profile ? Has the problem is only in one PC ?
Do you have the problem in Search on OWA ?
Maybe just the search on local PC.
- Paul ChristelJul 16, 2017Copper Contributor
Thanks forthe suggestion to try OWA. The issue is present in OWA which seems to exclude the Outlook desktop application and ost as the culprit.
- Thomas MilehamSep 07, 2018Copper Contributor
Hi Vasil,
The potential fix you describe here, is there a way which this be applied to a Public Folder which is on exchange online, it isn't mail enabled either, just simply a calendar.
I have a similar issue whereby a user who is trying to perform a search within Outlook to a Public Folder which is set to 'online mode' it doesn't appear to return all of the results.