Forum Discussion
We have a hybrid setup with on prem exchange server and O365 exchange integration.
I recently converted a former employees mailbox to a shared mailbox and added delegation rights to their manager. I waited about a week before removing the microsoft license and moving the account t...
Hi Gobarr ,
Probably the OU "disabled accounts" is not synced by Entra connect sync or Cloud Sync to Entra ID.
If there is no User, there is no way to attach the Exchange Attributes to a User and therefore there is no Mailbox.
Maybe also have a look at the Holds instead of converting the Mailbox
https://learn.microsoft.com/en-us/exchange/policy-and-compliance/holds/holds?view=exchserver-2019
Kind Regards
Andres