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VisionLarga's avatar
VisionLarga
Copper Contributor
Feb 07, 2025

Re: User is unable to login to Mailbox

Its also worth checking if the users onedrive data got restored after you re enabled the user. Do you get any correlation ID error when you click the mail tab of this user in the M365 admin center?

1 Reply

  • Mani333's avatar
    Mani333
    Copper Contributor

    Yes onedrive data is also there and no correlation errors for this account,

    They are able to login from mobile but from web it's not working

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