Forum Discussion
sumpf
Aug 23, 2023Copper Contributor
Internal mails get sent to primary smtp instead of alias
Hey there, in our company we have a service mailbox (user mailbox) with several aliases for different top level domains. Before they were all separate mail boxes with different mail rules, bu...
sumpf
Aug 28, 2023Copper Contributor
okay I got that, but is there a way around it? Like forcing the address resolution to choose the alias?
Don_Vlogeer
Aug 28, 2023Brass Contributor
not likely it will eventually delivered to primary email address instead of alias
- sumpfSep 14, 2023Copper Contributorthere is no problem if they are delivered to the primary addresse, but if the alias is not given in the header, because the OL rules won't get triggered.
Also not all accounts in the delegation ar affected. Some ar, others are not and it seems rather random.