Forum Discussion
audi911
Jan 21, 2023Brass Contributor
Exchange 2019 error 2004 cannot log in to owa with any new user?
Hello, I am faced with a very bizarre situation which I have never encountered before perhaps someone has seen this. I have an on-prem exchange 2019 server. Everything works fine, all users can con...
Audi9112450
Apr 17, 2023Brass Contributor
Hello everyone,
It's been a long time since I've posted regarding this issue but I must admit I am at wits end. I do not know what the issue is. I recreated the Microsoft Exchange Server Auth Certificate, it expired on 4/17/2028 but I still cannot log on to OWA (or connect any new user email to any mobile device)
I really have no idea what the issue is.
The original poste said it was Exchange 2019 but it's actually 2016. I don't think that makes a difference but I really need some help I don't understand what the issue is.
Thanks
It's been a long time since I've posted regarding this issue but I must admit I am at wits end. I do not know what the issue is. I recreated the Microsoft Exchange Server Auth Certificate, it expired on 4/17/2028 but I still cannot log on to OWA (or connect any new user email to any mobile device)
I really have no idea what the issue is.
The original poste said it was Exchange 2019 but it's actually 2016. I don't think that makes a difference but I really need some help I don't understand what the issue is.
Thanks
Dhruva_Kudva
Sep 20, 2023Brass Contributor
Hi Audi9112450 - What error do you receive when you have a new user login to OWA? Are existing users able to login fine? What is the CU currently installed on the server?
Also, instead of clicking renew, I'd suggest you follow steps mentioned in this article to renew the OAuth certificate.
https://support.microsoft.com/en-au/topic/you-can-t-access-owa-or-ecp-after-you-install-exchange-server-2016-cu6-88b3fe67-5f97-a8a2-8ed8-70034ff15761
Hope this helps!
Regards
Dhruva
Regards
Dhruva