Forum Discussion
Enabling Cross-premises delegate access
Did MS support provide any sort of resolution or explanation for the problem? I've had a case open with them for a while and while the issue has been escalated, they still haven't been able to provide me with anything.
No satisfactory resolution for my support request. I have moved on to trying to work around this problem for migrating delegates and Managers. We are going to have to try and move them all together in batches of interconnected accounts.
Unfortunately this is all I received for an explanation when they archived my case, I haven't added anything on the feedback page yet:
Issue:
assign on-prem delegates from o365 mailbox.
Resolution:
Outlook delegate permission wont work in cross-premises in Office 365.
Would request you to update feedback or suggestions regarding the Product or the services, you can certainly provide your Feedback and Suggestions by clicking on the link below as many features of the current program were designed and upgraded based on customer feedback. We strive to capture any product issues or feedback so as to ensure that we are continuously developing Microsoft products to meet customer needs.
Feedback Link : https://office365.uservoice.com/
- I did finally get a response today that they encountered problems with the initial rollout of the feature (the one scheduled to be complete at the end of April). The best they could give me regarding an ETA was that they might be resuming rollout end of Q2 2018.