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Brent Ellis's avatar
Brent Ellis
Silver Contributor
Aug 05, 2016

Question about "internal" onmicrosoft.com email address

We are using AADConnect to sync users from on prem AD to AAD.  We have renamed a user id / email address, and everything has successfully changed and the user's new primary email / upn work great, but I cannot figure out for the life of me how to change the internal @....onmicrosoft.com email address.

 

So is this statement true:  The internal userid@contoso.onmicrosoft.com account can NEVER be changed after it is created if you are using directory sync?

3 Replies

  • Adam Ochs's avatar
    Adam Ochs
    Iron Contributor
    Hey Brent, yes it can never be changed unless you want to do a full tenant transfer, which once you get setup and going is a nightmare (2 day downtime for your domain etc).

    I agree with Vasil, ultimately it should never be shown to your users or external sources once you have your actual domain configured, so it should not matter, and I would never tell my client to do a tenant transfer because of this point.

    But ya, it cant be changed without a new account all together.
  • Why do you even care about it? You can always add a new one to match the changed alias/name.

    • Brent Ellis's avatar
      Brent Ellis
      Silver Contributor

      It is certainly not a big deal, and I know I can add the other one.

       

       

      Just trying to clean it up after ourselves, and noticed I had no way of changing it and thought it was strange.

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