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Ajit Terdalkar's avatar
Ajit Terdalkar
Copper Contributor
Aug 22, 2020

Query about additional mailbox

Hello,

 

environment is full exchange hybrid with Exchange 2013 CU21 and Office 365

User mailboxes are on office 365 and shared mailbox is onprem exchange

Outlook client is 16.0.4549.1000 

When users try to add shared mailbox as an additional mailbox , it freezes

 

 

 

 

 

 

 

1 Reply

  • Hello Ajit,
    Where is your Autodiscover pointing to ?
    It should point to on-prem for this to work. Also disable automapping if you have enabled it already by removing user entry from shared mailbox list link attribute in AD.

    Thanks

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