Forum Discussion
dolphin168
Oct 06, 2021Copper Contributor
Queries on shared mailbox
Hi, When converting a mail box (apps@contoso.com) to a shared mail box with send as user1@contoso.com. Can mail still be able to send out from apps@contoso.com (note that not send from user1@cont...
dolphin168
Oct 07, 2021Copper Contributor
apps@contoso.com is a normal mailbox before converted to shared mailbox. Application is using this address to send mail out from their applications. After converted apps@contoso.com to shared mailbox, the recipients are not receiving the mails. Correct me that this is the correct behavior ? If so, is there a work around?
VasilMichev
Oct 07, 2021MVP
How is the app authenticating? Logging in to a shared mailbox account directly is not a supported scenario.
- dolphin168Oct 07, 2021Copper ContributorThe email is sent directly from an application with the "From: apps@contoso.com".
Correct me that this is not support?- VasilMichevOct 07, 2021MVPAgain, how is the app authenticating, if at all? Do you provide credentials, and for which account? Or do you use impersonation, or spoof the sender or?
- dolphin168Oct 12, 2021Copper ContributorThe mail is sent out using program and the from field is apps@contoso.com. Since it is not an interactive session, there is no authentication.