Forum Discussion
Problem with sending mail with attachment - native mail app iOS
Hey Alv,
I had an issue very similar to this a few years ago with our hosted exchange platform here at Rackspace.
Ultimately it was an escalation that went through AT&T and was related to some local blocking rules they had with message sizes. Unfortunately this was not something a level one tech could help with, and it took us a few weeks, and escalation throught he Coorporate AT&T rep to get to the bottom of it.
I dont think that helps you solve the case directly here, but just wanted to share my experience.
I think for next steps:
1. Download the native outlook email app, or perhaps a third party one like touchdown. Setup the mail account there, and see if you have similar problems.
If you do not, then it is not a network issue, and you can focus your troubleshooting on the APP.
If you do, then it is probably a phone/network issue, and something you would need to involve your telecom vendor in.
Either way this step helps clear the path for how you move forward.
Adam