Forum Discussion
Prevent Exchange Online from moving Mails to Spam folder
Exchange admin center -> protection -> spam filter
We don't want mails to be sorted away in Spam folder. We want to keep Spam in inbox. For all users. So I changed the spam settings from 'move ...
This is not what we need. The mails should be flagged as Junk. But they should not be moved to the Spam folder.
Hi Robert,
In that case is you continue to have issues with those tests and the configurations are ok, I sugests to open a Support Ticket on Office 365 portal.
I've had the same idea. Unfortunately, I haven't had any good experiences with 1st-level support in the past. Usually they don't understand me and the whole thing ends up as a waste of time. This was completely different one to two years ago. But maybe I really don't have another option.