Forum Discussion
Prevent Autoforwarding of certain mails
- FRpipesApr 16, 2024Copper Contributor
KevinCLX Fully agree to you, but you cant tell hundreds of users to change their working with Outlook they got used to for several years.
The idea behind ist: Every customer request must be answered independently if employees are currently out of office or sick or whatever. A customer who does not reach anyone does not come back or buys his stuff somewhere else. Every customer has his/her own go to person in our company with personal contact and personal caretaking.
I wonder if there is really no central server side option to mark all incoming mails from a certain domain as confidential / do not forward which prevents the out of office rules to be executed. My only idea is a local solution on everyones outlook: Activate Forward Rule but do an exception for Mails coming from the HR System (external email domain).