Forum Discussion
Possible to show forwarding address instead of original sender?
We use a ticketing system that accepts forwarded mail and puts the mail into categories, based on the forwarded address (like mailto:helpdesk@company,com or mailto:humanresources@company.com_
I have enabled forwarding via a contact in the Exchange Management Console, and that works fine. The problem is that the end recipient system needs have the emails from the forwarded account (mailto:helpdesk@company.com) and not the original sender. It appears this this is by design in Exchange; anyone know a work-around?
Thank you. That does not work, but we do have forwarding disabled on the default remote domain. Instead, I used the mailbox options to have mail forwarded to a contact and that seems to work.
3 Replies
Hi TomCSB, as far as know you just have to create an Inbox rule with "forward to" action.
Thank you. That does not work, but we do have forwarding disabled on the default remote domain. Instead, I used the mailbox options to have mail forwarded to a contact and that seems to work.
Hi TomCSB, it seems I mean the same thing 😉
