Forum Discussion
Phantom Account
I have this account in my tenant that goes to more than one person. If you try to find it in the admin center, it doesn't show as a user, contact, group, shared mailbox or a resource. If I go into ...
Do you have Mailbox retention / preservation on? Usually this is the mailbox is still around that used to be tied to a user account, maybe you had forward on at some point to you? Do you reconize the name of the box thou?
We have mailbox retention on but not for this account. The account is a generic account that seems to come to me but was not setup by me. You can see it in the addressbook and you can send to it and I will receive it but can't seem to find out what type of object it is. It is not an alias for me. Totally confused.
Do you find this user in local AD? It seems to be a synced user, right?
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