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C_the_S's avatar
C_the_S
Bronze Contributor
Aug 07, 2017

OWA for Android app not working

Have a couple users reporting that when they open the app it is telling them that the App is trying to download an update. It has been like that for several hours. I tried a clean install of the app...
android
office 365
Loryan Strant's avatar
Loryan Strant
MVP
Aug 07, 2017
Is there a specific reason you're still using the OWA app as opposed to Outlook? I know it does some things slightly differently, but my understanding is that it's not supported (I don't know why it's still on the app store) - so I would recommend switching to Outlook.
  • Marshall Frieze's avatar
    Marshall Frieze
    Copper Contributor
    Oct 01, 2017

    Not been able to load OWA for Android on my S8 since Friday. Have now tried downloading the outlook, but no calendar synchroniasation - any ideas would be very helpful please?

    • C_the_S's avatar
      C_the_S
      Bronze Contributor
      Oct 02, 2017

      Try to remove updates to Chrome and/or Android Web Services.

  • Shaun Francis's avatar
    Shaun Francis
    Copper Contributor
    Aug 08, 2017

    Outlook.com app can not negoitate a filtering proxy which exists in many corporate and government environments.

     

    OWA app does work. - or used to work.

  • Cian Allner's avatar
    Cian Allner
    Silver Contributor
    Aug 07, 2017

    Some plans don't support Outlook for iOS and Android for compliance reasons I assume, primarily the Government plans.  That's why the app is still a round or at least one reason.  Support is murky I think, the Android version never left pre-release, so I think it may not be supported, the iOS version might be different.  Great if they could retire the app entirely, it's abandonware anyway effectively and it's not doing anyone any favours.

  • C_the_S's avatar
    C_the_S
    Bronze Contributor
    Aug 07, 2017

    We are a Government tenant and the OWA app is our only option.

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