Forum Discussion

Copper Contributor

Oct 14, 2020

OWA Exchange 2016 Error - Something went wrong

Hi All, Trying to access to owa and receiving this error: A problem occurred while you were trying to use your mailbox. X-ClientId: B3A85E9BCF46437394BEF995B1565EF6 request-id a10342c5-2...

Exchange Server 2016

OWA

AlexHoehn

Brass Contributor

Oct 14, 2020

asfrdns777 Does the user actually have a mailbox? If yes, are there any cached credentials that could change the the Mailbox you try to login to.

Is the User activated and has the permission to access OWA?

Set-CASMailbox -Identity <User> -OWAEnabled:$true

Are there any typos in AD Advanced Attributes for Exchange properties that could affect the mailbox configuration/access?

asfrdns777

Copper Contributor

Oct 15, 2020

AlexHoehn Hi,

Thanks for the replay.

This is my user: administrator. and owa is enabled.

AlexHoehn
Brass Contributor
Oct 15, 2020
asfrdns777
Was the user migrated to a new Exchange Server? Was the Mailbox maybe disabled/disconnected in some point of time? There seams to be a mismatch between userobject and exchange mailbox.