Forum Discussion

asfrdns777's avatar
asfrdns777
Copper Contributor
Oct 14, 2020

OWA Exchange 2016 Error - Something went wrong

Hi All,   Trying to access to owa and receiving this error:   A problem occurred while you were trying to use your mailbox.   X-ClientId: B3A85E9BCF46437394BEF995B1565EF6 request-id a10342c5-2...
Exchange Server 2016
OWA
AlexHoehn's avatar
AlexHoehn
Brass Contributor
Oct 14, 2020

asfrdns777 Does the user actually have a mailbox? If yes, are there any cached credentials that could change the the Mailbox you try to login to. 

Is the User activated and has the permission to access OWA? 

Set-CASMailbox -Identity <User> -OWAEnabled:$true

 

Are there any typos in AD Advanced Attributes for Exchange properties that could affect the mailbox configuration/access?

  • asfrdns777's avatar
    asfrdns777
    Copper Contributor
    Oct 15, 2020

    AlexHoehn Hi,

     

    Thanks for the replay.

    This is my user: administrator.  and owa is enabled.

    • AlexHoehn's avatar
      AlexHoehn
      Brass Contributor
      Oct 15, 2020

      asfrdns777 

      Was the user migrated to a new Exchange Server? Was the Mailbox maybe disabled/disconnected in some point of time? There seams to be a mismatch between userobject and exchange mailbox.

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