Forum Discussion
Out Of Office Default Sender Address
- Oct 09, 2023UPDATE: We had to disable sendfromaliasenabled.
Set-OrganizationConfig -SendFromAliasEnabled $FALSE
Hi evfdcs,
thanks for the update and your question regarding the step 3.
To double-check and configure the Out of Office (OOF) settings in Exchange Online (Office 365) and ensure that the external auto-reply is configured correctly, please follow these steps:
- Sign in to your Office 365 account using your administrator credentials.
- Open the Exchange Admin Center (EAC). You can access it through the Admin app launcher or by navigating to the URL: https://admin.exchange.microsoft.com.
- In the EAC, go to the "Mail flow" section, and then click on "Remote domains."
- Make sure you have a remote domain entry for external recipients. If not, you may need to create one.
- Select the remote domain entry for external recipients and modify the settings.
- In the "Edit remote domain" dialog, ensure that the "Allow automatic replies" option is checked/enabled.
- Verify that the "Allow automatic forwarding" option is also enabled if you want to forward emails externally.
- Save the changes.
The settings on the screenshot are for internal OOF autoreply, yours should be set up for external.
After that you can double-check the settings in Microsoft 365 Admin Center:- Sign in to your Microsoft 365 admin account using your administrator credentials.
- Go to the Microsoft 365 admin center by navigating to the URL: https://admin.microsoft.com.
- In the admin center, select "Users" from the left-hand menu.
- Click on "Active users" to view a list of active user accounts.
- Locate and select the user account for which you want to configure the OOF settings.
- In the user's details pane, click on "Mail settings."
- Under "Automatic replies," click on "Edit."
- Set the desired message and date range for the OOF response.
- Make sure the option to send automatic replies to external senders is selected.
- Save the changes.
Kindest regards
Leon
- evfdcsJul 05, 2023Brass ContributorThank you. I went through all these steps as well but Unfortunately, it is still the same. I even checked Exchange Powershell and did not find anything that could be edited for the sender address.
- LeonPavesicJul 05, 2023Silver Contributor
Hi evfdcs,
thanks for the update.
You can try one more thing, you can set up OOF autreply from Outlook client, using a rule and checking the option where you should be able to select the secondary E-Mail adress.
You can set up rules when opening File --> Auto-Reply --> Rules --> Add rule --> Send FromKindest regards
Leon