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SB V's avatar
SB V
Brass Contributor
Jul 23, 2021
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Office 365 message encryption logic

Hi Community,

 

One of the customer would like to understand the Office 365 message encryption logic while the senders domain/license is unavailable after the message is sent.

 

Scenario:

 

Sender : User A from Office 365 - Message encryption is enabled.

Recipient : User B from Gmail

 

User A sends the email message to User B

User B encrypt the message by entering onetime passcode.

Things working fine

 

Now, Office 365 tenant is decommissioned, licenses are removed.

 

Questions:

 

1. Will User B still be able to decrypt the previous message sent by User A who was from decommissioned Office 365 tenant?

 

2. Will User B require onetime decryption or have to decrypt every time while they open the message?

 

Any guidance about the logic would be of great help.

 

Many thanks in advance!

  • If the tenant has been deprovisioned (this can take a little time after licenses have expired), any previously encrypted messages will be rendered unopenable.
  • If the tenant has been deprovisioned (this can take a little time after licenses have expired), any previously encrypted messages will be rendered unopenable.
    • SB V's avatar
      SB V
      Brass Contributor
      Hi Vasil, Thank you very much for your inputs.

      One another question is that

      User B in this case needs to save the received emails for a period of 10 years as an example, Again, User A the sender, decommissioned their O365 tenant a while back.

      How they can save or decrypt the emails to apply the retention rules for 10 years for legal reasons?
      • They cannot, that's kind of the point for having them encrypted in the first place.

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