Forum Discussion
Jenny750
Microsoft
MicrosoftOctober SLA for Exchange North America
Hello team! I have a customer that needs to know what caused the uptime SLA for EXO to be only 99.526 for October. Any insight and details I can provide would be very helpful. Thank you!
The customer should open a support case (or SLA credit request if they believe the SLA was breached), preferably via their TAM if they have such.