Forum Discussion
O365 Message Encryption exposing private info
I’m not sure if this is the right place for this kind of post, but I think it warrants the attention of whoever is in charge of Office 365 Message Encryption (OME): OME doesn’t remove Exchange X-head...
Have you logged a Service Request? That might be the best way to get some progress if you've found a bug/issue like this.
- I’ll open an SR, but I doubt that’s the best way. Last time I found a bug in Exchange Online it took a month for my SR to get elevated, and another two weeks to get it fixed.
- You're right, it will take some time unless you have a Premier Support agreement which would potentially shave a week or two off the timeframe.
The SR process will allow the support engineer to replicate the issue and then escalate it, as the engineering time needs more than just your word and evidence to prove that it's an issue. :-)