Forum Discussion

Copper Contributor

Dec 19, 2019

Notifications on autoaccepted meetings with room or equipment mailbox

Hi there, the following use case drives me nuts... it‘s so valid, so easy, but there is really no good solution for it in Exchange. Users can create meetings an invite rooms or equipment mailbox...

Iron Contributor

Jan 03, 2020

Hellomatthias_fleschuetz_ntt !

I agree with you, this is quite a big hole in the design.

Sadly I dont know a way either to actually get this working with the native Exchange Tools.

My best suggestion would be to use transport rules, but you said that it didnt quite work for your organizational needs.

Maybe you could set up a simple inbox rule for the resource mailboxes that says something like

"If my name is in the to or cc box, forward the mail to "delegates" "

I think this is a good thing to try out, a bit manual but might work.

Other than than, maybe PowerAutomate ( previously know as flow ) or Azure Functions could save you?

I would try the Inbox rule as a first step to see if that works for you.

Kind Regards
Oliwer

matthias_fleschuetz_ntt

Copper Contributor

Jan 03, 2020

Hi oliwer_sundgren

thanks for your feedback.

Yes, the rules might work but it is really manual and easy to fail if something changes in delegations. I wanted to set this up with RBAC groups...:-/

I found some posts about people trying to solve it with Flow which seems not to be ideal as well, because the triggers didn't work on shared equipment mailboxes...

Let's try...

Best,

Matthias

oliwer_sundgren
Iron Contributor
Jan 03, 2020
No problem! matthias_fleschuetz_ntt

Agreed, very manual and many fault domains 😛
Maybe works better if you use a mail-enabled security group for delegation ( if youre not doing that already of course )

Let me know how it goes! 🙂

Cheers!
Kind regards
Oliwer