Forum Discussion

Copper Contributor

Aug 19, 2018

Solved

name could not be matched to a name in the address list

Hi, I am trying do add a new user mailbox to the exchange server 2010 from the outlook client autodiscovery. It gives me the follow error message: name could not be matched to a name in the address...

Exchange Server

NunoAriasSilva
Aug 27, 2018
Hi Benjamin Saiundo,

You do not have the record autodiscover created and pointed to Exchange.

You need to create that DNS record according to your scenario and point to Exchange, you can use the same ip that your are publishing your Exchange Server.

Benjamin Saiundo

Copper Contributor

Aug 27, 2018

Hi Nuno,

Please see the attached file.

Thanks.

NunoAriasSilva

MVP

Aug 27, 2018

Hi Benjamin Saiundo,

You do not have the record autodiscover created and pointed to Exchange.

You need to create that DNS record according to your scenario and point to Exchange, you can use the same ip that your are publishing your Exchange Server.

NunoAriasSilva
MVP
Aug 28, 2018
Hi Benjamin Saiundo,

Glad to hear that the problem is now solved.
Benjamin Saiundo
Copper Contributor
Aug 28, 2018
Hi Nuno,

Problem solved!!
The DNS records for the Exchange server were wrong.
The record were there but with another name. I just had to change the names of the records.
The organization used to have the exchange server with another name.

Thanks a lot!