Forum Discussion
Multi-Tenant Microsoft Exchange Online support
Company I am working for is in the process of migrating our Exchange on premise clients to Microsoft Exchange online. We are partnering with Pax8 for licensing portion of it as well as Microsoft technical support.
I want to be able manage all of these tenants through a single interface so we can control access to that select set of accounts so as technicians come and go in our team, we can manage access to that single interface.
Wonder what 'best practice' would be in this scenario.
2 Replies
There are third-party tools that can serve as a "portal replacement" and manage multiple tenants, but they come at a cost. As Dan mentioned, if you are a partner, you have some built-in options as well.
Why would a multi-tenant org be in place here? Just provision accounts in your tenant for the required technicians as required and decom them when they don't need them.
Partners can set up what's called Lighthouse, which enables them to access mutliple customer tenants through a single portal, but you have no real control over that, other than authorising the partner access.
