Forum Discussion
Moving from on-premise to Exchange online, should I keep using Public Folder for Address Book?
Currently, we have a Public Folder for company contacts. The folder option to "Show in Address Book" is enabled so all users can pick email addresses. Works great.
Should I do the same at Exchange Online or is there a better method?
Thank you in advance!
2 Replies
- FcoManigrassoIron Contributor
Hello JaxPlanet,
You have many ways to achieve your goal.
You could create a custom address list for those contacts: https://learn.microsoft.com/en-us/exchange/address-books/address-lists/address-lists
You could use a shared mailbox with a security group: https://learn.microsoft.com/en-us/outlook/troubleshoot/calendaring/how-to-share-calendar-and-contacts
You can migrate your public folders to O365 groups, ( usually recommended but for this specific scenario may not be the best solution 😞 https://learn.microsoft.com/en-us/exchange/collaboration-exo/public-folders/migrate-your-public-folders-to-microsoft-365-groups
From my perspective, only for contacts, option 1 or 2 will be OK for you. And finally, of course, you can still use PF in exchange online, even if it's not the recomended way to go 🙂
Hope this helps and wish you a good day.
- Anonymous
Hi JaxPlanet
Microsoft doen't recomment to use Public folder any more and always ask to use Office 365 Group instead.
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