Forum Discussion
DanielClaassen
Jun 26, 2023Brass Contributor
Move mail from certain email address to Focused mailbox
Hi
We have some important company mail going to the "Other" mailbox.
Is there a way to force mail from that email to the focus mailbox?
Would prefer to not disable the focused inbox all out.
For Exchange Online.
Thanks
Daniel
- Generally this is designed for users to manage themselves, but if you want to force these messages for users then you will need a transport rule. Some details can be found here https://learn.microsoft.com/en-us/microsoft-365/admin/setup/configure-focused-inbox?view=o365-worldwide#use-the-ui-to-create-a-transport-rule-to-direct-email-messages-to-the-focused-view-for-all-your-users
2 Replies
- Dan_SnapeBronze ContributorGenerally this is designed for users to manage themselves, but if you want to force these messages for users then you will need a transport rule. Some details can be found here https://learn.microsoft.com/en-us/microsoft-365/admin/setup/configure-focused-inbox?view=o365-worldwide#use-the-ui-to-create-a-transport-rule-to-direct-email-messages-to-the-focused-view-for-all-your-users
- DanielClaassenBrass ContributorBrilliant, thanks.
Exactly what I was looking for.