Forum Discussion
Carlos Gomez
Aug 12, 2017Brass Contributor
Migrated user mailbox was disabled on-premises
Hi, We have a hybrid environment and one collegue by mistake performed the disable action for a user mailbox on the exchange on-premises server, this user mailbox was already migrated to exchange...
- Aug 12, 2017
You mean they disabled the remotemailbox on-prem, right? But the AD account is intact?
You can always re-enable it on-prem in that case.
Enable-RemoteMailbox <username> -RemoteRoutingAddress username@<tenant>.mail.onmicrosoft.com
Then set the SMTP addresses as required on the remote mailbox as required and wait or force the AADConnect sync to 365...
Aug 12, 2017
Hi Carlos,
If you disable the mailbox you have to recover the user associate with that mailbox.
If you user source is AD you need to have Recicle Bin activated before that deletion, if you don't have the recicle bin, you have to create a new user and then reconnect the mailbox.
This article can help you https://technet.microsoft.com/en-us/library/dn186233(v=exchg.160).aspx