Migrated user mailbox was disabled on-premises

Hi, We have a hybrid environment and one collegue by mistake performed the disable action for a user mailbox on the exchange on-premises server, this user mailbox was already migrated to exchange...

admin

exchange online

Exchange Server

hybrid

Andy David
Aug 12, 2017
You mean they disabled the remotemailbox on-prem, right? But the AD account is intact?
You can always re-enable it on-prem in that case.
Enable-RemoteMailbox <username> -RemoteRoutingAddress username@<tenant>.mail.onmicrosoft.com

Then set the SMTP addresses as required on the remote mailbox as required and wait or force the AADConnect sync to 365...

Andy David

MVP

Aug 12, 2017

You mean they disabled the remotemailbox on-prem, right? But the AD account is intact?

You can always re-enable it on-prem in that case.

Enable-RemoteMailbox <username> -RemoteRoutingAddress username@<tenant>.mail.onmicrosoft.com

Then set the SMTP addresses as required on the remote mailbox as required and wait or force the AADConnect sync to 365...

CraigTodd23

Copper Contributor

Mar 12, 2019

Massive thanks for this Andy, saved me a lot of heartache and investigation over internet.

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Migrated user mailbox was disabled on-premises

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