Forum Discussion
Messages with accents are shown with "message clipped" in Gmail
- Dec 10, 2021
surajbudhani the Set-OwaVirtualDirectory Powershell command is not available for Exchange Online. Before posting this I had been looking at Set-OwaMailboxPolicy but never found the OutboundCharset parameter. Thanks to your help I double-checked and sure enough, this does what I need:
Set-OwaMailboxPolicy -Identity OwaMailboxPolicy-Default -OutboundCharset AlwaysUTF8
Thanks again for your help! 🙂
The default value for the built-in remote domain named Default is ISO-8859-1. For the domain that you add this value is set to $Null and you can change it to whatever you want.
In your case I see that you have set the value of CharacterSet attribute to UTF-8. This means the email should be sent with UTF-8 encoding. However, this setting doesn't overwrite character sets that are already specified in outbound MIME messages.
You can refer the below document to understand the order of precedence.
I will recommend you to go through the following article Message encoding options: Exchange 2013
I cannot find the setting in the Outlook web app nor any documentation about it though. Is that even possible or should I just bother the people at Gmail about their obvious bug?
- surajbudhaniDec 10, 2021
Microsoft
You can enforce OWA to use UTF8 by using the following command
Set-OwaVirtualDirectory -Identity "Contoso\owa (default Web site)" -OutboundCharset AlwaysUTF8
If this helps you Mark this as Verified Answer- mcornellaDec 10, 2021Copper Contributor
surajbudhani the Set-OwaVirtualDirectory Powershell command is not available for Exchange Online. Before posting this I had been looking at Set-OwaMailboxPolicy but never found the OutboundCharset parameter. Thanks to your help I double-checked and sure enough, this does what I need:
Set-OwaMailboxPolicy -Identity OwaMailboxPolicy-Default -OutboundCharset AlwaysUTF8
Thanks again for your help! 🙂
- surajbudhaniDec 10, 2021
Microsoft
Perfect, glad its fixed 🙂