Forum Discussion
Message Moderaton Approval Loop in Hybrid Scenario
Hi, I am currently troubleshooting an issue for my client in regards to message moderation. The current set up is an Exchange 2013 Hybrid solution and they have a mail flow rule set up for sending ...
Which mailbox did you move? The sender or the target that the approval goes to?
Would suspect you need a rule in both on prem and the cloud to deal with this, and if not, ensure that your hybrid connectors are doing auth properly - that is, emails are authenticated between onprem and your tenant
Would suspect you need a rule in both on prem and the cloud to deal with this, and if not, ensure that your hybrid connectors are doing auth properly - that is, emails are authenticated between onprem and your tenant
Hi Brian,
Thanks for the reply, The mailbox was the target one for approval. There were rules on both on-prem and exchange online.
I fixed the issue by enabling TNEF on the remote domains and turning off Moderation on the mailbox. I added the onmicrosoft.com address to the outbound to O365 send connector and the decision buttons appeared. I then had to create contacts for the on-prem arbitration mailboxes as the accepted domains are authoritative and they weren't synched by AAD Connect. The approval now works although it send two messages.
Rgds
Lee